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PRIVACY POLICY

  • Your privacy is important to us. This Privacy Policy outlines the types of information SKS DIGITAL PTE LTD., along with its subsidiaries or affiliates (collectively referred to as "SKS DIGITAL PTE LTD.," "We," "Us," or similar terms), collects from and about you when you visit our website, https://sksdigital.sg/ (collectively referred to as the "Site" or "Sites"). It also explains how SKS DIGITAL PTE LTD. may use and disclose this information, as well as how you can control certain uses of it.
  • By using our Site, you confirm that you have reached the age of majority in your jurisdiction and consent to the use of this Site by your minor dependents, where applicable.
  • We encourage you to read this Privacy Policy carefully. Your use of our services or Site signifies that you have reviewed and accepted this policy after careful consideration.
  • Our contact details can be found under the "Contact Details" section at the end of this page. Whenever this policy refers to your right to contact us, it refers to the contact details provided in that section.

DATA CONTROLLER

  • SKS DIGITAL PTE LTD. is responsible for controlling the Personal Information you provide to us.

INFORMATION COLLECTION

  • SKS DIGITAL PTE LTD. gathers information that you voluntarily provide, such as when you request information or a demo, create an account, download restricted content, sign up for email lists, use our Site, provide personal details to complete a transaction, verify your credit card, place an order, arrange for a delivery or return, or when you contact us in any other way.

INFORMATION WE CAPTURE

  • We may collect personal information such as your name, email address, physical address, phone number, and user/screen name. However, SKS DIGITAL PTE LTD. does not collect, store, or transmit any payment information. Any payment-related data you provide will be entered directly on a trusted payment processor, payment gateway, or acquiring bank’s website. These sites are PCI DSS-compliant and employ advanced cybersecurity measures to securely handle your payment details and complete your transactions with SKS DIGITAL PTE LTD.
  • If you disagree with our choice of payment processor or gateway, please refrain from proceeding with the transaction. SKS DIGITAL PTE LTD. is not responsible for any potential compromise of your payment information once you have chosen to proceed with the transaction.
  • Certain information may also be required to create an SKS DIGITAL PTE LTD. account or to access our services.

Protected Personal Data

  • We do not collect Sensitive Personal Information (SPI), such as data regarding health, race, ethnicity, sexual orientation, or political opinions. Any changes to the types of information we collect will be updated on this site, and you will have the right to opt-in. If, in the future, SKS DIGITAL PTE LTD. decides to collect SPI, we will only do so with your explicit consent. You may opt-in for such uses by selecting the relevant option in your user preferences. If you have any concerns or specific questions regarding SPI collection, please contact us.

Automated Data Gathering

  • We may also use cookies or other technologies to collect certain information automatically when you use our Site or interact with our emails or online/mobile ads. This data may include your browser type, operating system, software version, IP address, mobile or ISP carrier information, and the domain from which you accessed the Site. We may also track your activity on the Site, including the date and time you access it, the pages you visit, how long you stay, and how you interact with our emails and ads.

Tracking and Browser Cookies

  • We use cookies and similar tracking technologies, such as beacons, tags, and scripts, to monitor activity on our Site and enhance the user experience. The types of tracking technologies we use include:
  • Browser Cookies: Cookies are small files stored on your device. You can configure your browser to reject cookies, but doing so may prevent you from using certain features of our Site. If cookies are enabled, our Site will use them to improve your experience.
  • Web Beacons: Certain pages on our Site or emails we send may include web beacons (also known as clear gifs, pixel tags, or single-pixel gifs) to help us track user activity, count visits, and monitor the effectiveness of specific sections of the Site or email campaigns.
  • Flash Cookies: Some features of our Site may use Flash Cookies to collect and store information about your preferences or activity. Flash Cookies differ from browser cookies and are managed separately in your browser settings.

Cookie Types

  • Cookies may be "Persistent" (remaining on your device after you go offline) or "Session" (deleted once you close your browser). We use both types of cookies for various purposes:
  • Essential Cookies: These session cookies are essential to provide the services you request, such as user authentication and fraud prevention. Without them, we cannot offer certain features or services.
  • Cookies Policy: These persistent cookies track whether you have accepted our cookie policy.
  • You can adjust your browser or operating system settings to limit tracking or decline cookies, but doing so may restrict your use of certain Site features. Please refer to your browser or operating system’s “Help” menu for guidance on managing cookie preferences.

PURPOSE OF INFORMATION USE

  • SKS DIGITAL PTE LTD. may use the information collected from or about you for several purposes. This includes responding to your inquiries, providing services, fulfilling orders, processing payments, preventing transactional fraud, and communicating with you. Additionally, your information may be used to develop new products or services, deliver personalized content, targeted offers, and advertisements through the site, telephone, or email, and to contact you with information, newsletters, or promotional materials from SKS DIGITAL PTE LTD. or on behalf of our partners and affiliates. Your data may also be used to conduct research, resolve issues, improve the site's functionality and operations, and protect the security and integrity of both the site and our business. Any other uses of your information will be disclosed to you at the point of data collection.
  • SKS DIGITAL PTE LTD. may share the information collected from or about you with service providers or vendors if we believe that disclosing this information will enable them to perform a business, professional, or technical support function on our behalf. Additionally, we may share your information with our affiliates to improve service delivery or for marketing purposes. In some cases, we may need to share your information to comply with legal obligations, respond to judicial processes, cooperate with law enforcement or regulatory agencies, or as part of an investigation, where permitted or required by law. Any other sharing activities will be disclosed to you at the time of data collection.
  • If you wish to limit or restrict the sharing of your personal information with third parties, you may opt-out by sending a notice via email to tech@sksdigital.sg.

BUSINESS TRANSFERS

  • In the event that SKS DIGITAL PTE LTD. sells or acquires assets during the normal course of business, any information we have collected about you may be transferred to the acquiring entity. If an insolvency, bankruptcy, or reorganization proceeding is initiated, your information may be considered an asset and transferred to third parties. In such cases, we will make reasonable efforts to ensure that any transferee handles personal information in a manner consistent with this Privacy Statement.

SERVICE PROVIDERS

  • SKS DIGITAL PTE LTD. may also work with third-party service providers to assist with functions related to our services, such as payment processing or cloud hosting. These service providers may have access to your personal information only as needed to perform their designated functions, but they are prohibited from using or sharing your information for any other purposes.

Marketing Communications via Email

  • With your explicit consent, SKS DIGITAL PTE LTD. may send you emails about our website, new products, services, and updates. "Permission" refers to the express consent you provide. This consent for receiving commercial or marketing emails may be established through any of the following scenarios, which indicate an existing business relationship or inquiry.
  • All marketing emails from us will clearly display a notice that allows you to opt-out of receiving further marketing communications. These emails will include a prominent one-click unsubscribe or opt-out option. You will not incur any fees for unsubscribing, and once you opt out, we will cease sending marketing emails to you.
  • We may use your personal information, such as your name, address, phone number, email address, and other relevant details, to conduct our business, improve our website, develop new products and services, and provide personalized information and support. This data may also be used to better understand your needs and interests, tailor communications and advertising, and ensure a high-quality user experience.

TELEMARKETING

  • By providing your telephone and/or cell number, you give express written consent to receive information, including telemarketing calls, about products and services from us or our affiliates. This consent remains valid even if your phone number is listed on the Federal Do-Not-Call Registry or a local state Do-Not-Call list. We may contact you by phone, email, SMS, social media, or other communication platforms capable of reaching your telecommunications device. Consent to our telemarketing efforts is not a condition of purchasing any goods or services from us or our affiliates. If you wish to opt out of receiving marketing calls, please contact us using the details provided at the end of this document.
  • We will attempt to honor your opt-out request promptly. However, please note that certain transactional, relationship, or legally required communications may not be affected by your marketing communication preferences.

ACCESSING AND MANAGING YOUR PERSONAL INFORMATION

  • If you have an account on our website, you can sign in at any time to update your personal information. It is your responsibility to ensure your information remains accurate and up-to-date, as we will not remind you to update your details.

YOUR CHOICES AND PREFERENCES

  • If you wish to update, modify, or remove your personal information or adjust your subscription preferences, you can contact us directly. In some cases, you can make changes by logging into your account. You can unsubscribe from our promotional emails by clicking the "unsubscribe" link found in any promotional email. Changes to your profile will take effect once saved in our system, following our standard procedures.
  • You have a legal right to access your personal information maintained by us. If you believe the information is incorrect, you may request that it be amended or corrected. Additionally, in some countries, you may have the right to object to or withdraw consent for processing your personal information. You can follow the instructions in our communications or contact us to effect these changes.

DATA PROCESSING WITHIN THE EUROPEAN UNION (EU)

  • If your data is processed within the European Union, it will be managed in accordance with this Privacy Policy, applicable terms, and the General Data Protection Regulation (GDPR).

DATA PROCESSING OUTSIDE THE EUROPEAN UNION (EU)

  • If your data is processed outside the European Union, we will ensure that it is handled securely and in compliance with applicable data privacy laws and regulations.

OPT-IN CONSENT

  • You have the right to opt-in to the collection, tracking, and use of your personal data. We will only collect your personal data with your affirmative consent. Separate consent is not required for us to fulfill contractual obligations, meet legal requirements, or pursue legitimate business interests.

OPT-OUT AND DATA CORRECTION

  • At any time, you may opt-out or withdraw consent for the collection or use of your data. Please note that withdrawing your consent may limit our ability to provide certain services. However, you may continue to access unaffected services on our website. You can view and change your data preferences and security settings in your account dashboard or by contacting us directly.
  • If you request that your personal data be corrected or removed, we will delete or update the relevant data from our records upon receiving your request.
  • Any opt-out request may be sent to us at tech@sksdigital.sg

PUBLIC DISCLOSURE IN FORUMS

  • Any information you share in public forums, such as comments or discussion boards, becomes public. Please exercise caution when disclosing personal information in these areas.

EXTERNAL WEBSITE LINKS

  • Our website may contain links to third-party websites with different privacy policies. We are not responsible for the practices of these websites. We encourage you to review the privacy policies of any third-party sites before sharing personal information.

PROTECTION OF CHILDREN’S PRIVACY

  • Protecting children’s privacy is of utmost importance to us. We do not knowingly collect any personal information from children under the age of thirteen.

CONFIDENTIALITY AND DATA SECURITY MEASURES

  • We treat all customer and visitor information with confidentiality. We have implemented physical, administrative, and technical safeguards to protect the data we collect. Despite our efforts to maintain the security of our systems, if we become aware of unauthorized access or data breaches, we will promptly notify you.

PRIVACY STATEMENT CHANGES

  • SKS DIGITAL PTE LTD. reserves the right to modify this Privacy Statement at any time without prior notice. Any changes will be posted on our website. By continuing to use the website after changes take effect, you agree to the revised terms. If changes are significant, we will provide appropriate notice. Determining the significance of changes is at our discretion and is not subject to legal challenge.

TRACKING TECHNOLOGY

  • We collaborate with third-party partners to display advertisements on our website and manage our advertising efforts across other sites. These third-party partners may use technologies such as cookies to collect information about your activities on our website and others. This data helps deliver advertisements tailored to your browsing habits and interests. The tracking domains we use include https://tracking.sksdigital.co, https://sksdigital.net, and https://skstrack.com
  • Additionally, we adhere to the guidelines set by the Google Transparent Click Tracker Certification program, ensuring user protection from click tracker misuse and promoting transparency in tracking. As part of this, we comply with Google's algorithms, which provide visual query parameters, validation processes, modifications, and the configuration of subdomains for click tracking.

GDPR DATA PROTECTION RIGHT

We want to ensure that you are fully informed of your data protection rights. Every user is entitled to the following:

  • Right of access – You have the right to request copies of your personal data. We may charge a small fee for this service.
  • Right of rectification – You have the right to request corrections to any information you believe is inaccurate or to request that we complete any information you consider incomplete.
  • Right of erasure – You can request that we erase your personal data under certain conditions.
  • Right of restrict processing – You can request that we limit the processing of your data under specific conditions.
  • Right of object to processing – You have the right to object to the processing of your personal data in certain situations.
  • Right of data portability – You can request that we transfer the data we hold to another organization, or directly to you, under specific conditions.

We will respond to any such request within one month. If you wish to exercise any of these rights, please contact us.

INQUIRIES

  • If you have any questions regarding this Privacy Statement, feel free to contact us at tech@sksdigital.sg.

CONTACT INFORMATION

  • In any instance within this document where contacting us is mentioned, please contact us by emailing: tech@sksdigital.sg.